Privacy Policy

Last updated: 4/18/2025

This Data Protection Notice ("Notice") sets out the basis which MedPath AI Pte. Ltd. ("we", "us", or "our") may collect, use, disclose or otherwise process personal data in accordance with the Personal Data Protection Act ("PDPA"). This Notice applies to personal data in our possession or under our control, including personal data in the possession of organisations which we have engaged to collect, use, disclose or process personal data for our purposes.

1. Definitions

As used in this Notice:

  • "ClinicPlus CMS" means the clinic management software we provide to our customers;
  • "Services" means ClinicPlus CMS and the support services provided by us;
  • "Customer" means an individual or clinic who has contacted us or entered into a contract with us for the Services;
  • "Personal Data" means data about an individual who can be identified from that data or from that data and other information we have access to.

2. Collection of Personal Data

We collect personal data that is provided voluntarily by you or via an authorized representative, including but not limited to:

  • Name and contact information
  • Professional credentials
  • Clinic information
  • Usage data from our Services

3. Use of Personal Data

Your personal data may be used for the following purposes:

  • Identity verification
  • Service provision and support
  • Communication regarding our Services
  • Handling inquiries and complaints
  • Improving our Services

4. Data Security

We implement appropriate security measures to protect your personal data, including:

  • Up-to-date antivirus protection
  • Data encryption
  • Secure access controls
  • Regular security assessments

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. When we no longer need to use your personal data, it will be removed from our systems and records.

6. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of your personal data
  • Withdraw consent for data collection
  • Request deletion of your personal data

7. Contact Us

For any privacy-related questions or to exercise your rights, please contact our Data Protection Officer at:

MedPath AI Pte. Ltd.

Email: privacy@clinicplus.com

By using our Services, you acknowledge that you have read and understood this Privacy Policy.