Pricing
We do not publish a per-seat number, because the honest answer depends on how many locations you run, how many staff need access, and what has to be migrated. What we can publish is exactly what is included at each level, and what is genuinely extra.
One location, one or two doctors, front desk and a dispensary.
Billed monthly, per clinicQuoted after the demo
Get a quoteA group running two or more clinics under one organisation.
Billed monthly, per groupQuoted after the demo
Get a quoteLarger groups with their own IT, or specific integration needs.
Annual agreementQuoted after the demo
Talk to usThird-party costsWhatsApp conversation charges, payment processing fees and certification body audit fees are not ours. They are passed through at cost and named on the quote, not folded into a headline number.
Included, not upsold
Each of these is the kind of line item that turns a cheap-looking quote into an expensive year.
Patients, visits, diagnoses, prescriptions, invoices and inventory from your current system, reconciled against the source, with a trial copy to check before cut-over.
Building the message, tracking it, and fixing what comes back rejected. This is core product, not a compliance module sold separately.
English, 中文, Bahasa Melayu and தமிழ் — and patient-facing output in the patient’s language.
We do not gate dispensing, reporting or messaging behind a higher tier. What differs between levels is scale and support, not whether the software does its job.
Full export in open formats with a data dictionary, whenever you want it, including on the way out.
Continuous, without a version upgrade project and without a licence renegotiation.
Genuinely extra
Taking your clinic through the CSA Cyber Essentials mark for HIA Entities — documents, remediation and the audit — is a separate service, quoted by clinic size and endpoint count.
A laboratory or payer we do not yet support is a scoped adapter build. We will tell you the shape of it before you commit.
Remediation, device configuration and on-site training days beyond onboarding.
Label printers, card terminals and replacement endpoints are yours to buy — we will tell you what works rather than resell it to you.
Fit
A demo where nobody says no is a demo you cannot trust. These are the cases where we will tell you so on the call.
FAQ
Because the number that would be honest for a single-doctor clinic and the number that would be honest for a six-location group are far enough apart that publishing either one misleads the other. You get a written quote after a thirty-minute call.
Onboarding and migration are part of the engagement rather than a surprise line. Where the historical data is unusually large or messy, we say so before you sign, not after.
Monthly for single clinics; groups usually prefer an annual agreement for the rate. There is no lock-in on the data — the export is always available.
For first-time Cyber Essentials certification there may be CSA grant support, limited to Singapore-registered SMEs and NPOs within the published size limits. We will point you at what applies; we do not administer it.
Next step
Thirty minutes, screen shared, using your workflow — your busiest hour, your payer mix, your claim types. We will tell you plainly if we are the wrong fit.
No slide deck. No obligation.
