Charge items and service fees
Consultation types, procedures, injections, dressings and administrative fees defined once, with the tax treatment attached.
Platform · Billing & claims
Paid correctly, by every payer at once.
A single Singapore consultation can be split between the patient, a corporate account and an insurer. The bill has to be right for all of them, and it has to survive being audited a year later.
INV-2026-018417 Aug 2026
- Consultation — standard45.00
- Amoxicillin 500mg × 1512.60
- Dressing — simple18.00
Subtotal75.60
Welfare home · Sample Home−18.50
Corporate account · Acme Pte Ltd−25.00
Sample Assurance (TPA)−10.00
Patient pays22.10
Paid by PayNow · receipt sent
What things cost
Price schemes and charge items
Prices in a clinic are not one list. They depend on who is paying.
A scheme per payer
Corporate rates, insurer rates, government-scheme rates and walk-in rates as separate price schemes, applied automatically from who the patient is.
Drug pricing that follows stock
Dispensed medication is priced from the item and quantity actually given, so the bill and the stock movement cannot disagree.
Overrides that leave a trace
Discounts and goodwill adjustments are recorded with who approved them, so the month-end variance has an explanation attached.
Government schemes · Coming soon
CHAS and CDMP: coming soon
CHAS and CDMP support is in development and not yet available. This is what it is being built to do.
Eligibility read from the patient
The patient’s scheme status will drive what the bill offers, so the front desk is not deciding tier eligibility from memory at the counter.
Subsidy applied to the invoice itself
The subsidised portion and the patient portion will be lines on the same invoice, so the receipt, the report and the claim agree by construction.
The chronic cycle tracked
CDMP patients have a follow-up cycle, and the system will know where each one is in it.
Reports that match what you claimed
Subsidy reporting will come from the invoice lines, not from a second tally kept by hand.
Someone else is paying
Corporate accounts, welfare homes and insurers
The patients whose bills leave the clinic and come back a month later as a statement.
| Payer | Claims | Amount | Status |
|---|---|---|---|
| Sample Health (TPA) | 38 | 703.00 | Submitted |
| Sample Assurance (TPA) | 12 | 1,460.40 | Paid |
| Corporate · Acme | 9 | 225.00 | Short-paid 12.00 |
Remittances are matched back to each claim, and a short payment stays on the list instead of disappearing.
Third-party payer enrolment
A patient can be enrolled with a corporate account or scheme, with the entitlement and the limits recorded against them.
Sponsor statements
Consolidated monthly statements per sponsoring organisation, generated from the visits rather than assembled by hand at month end.
Insurance claims
Claims packaged for the payer with the diagnosis, procedure and dispensing detail attached, and their status tracked to remittance.
Remittance reconciled
When payment arrives, it is matched back to the claims it settles, and what is short is visible rather than absorbed.
Collection
Taking the money and closing the day
Money comes in through the counter or online, and the day closes against what the system recorded.
PayNow and card
Payment taken at the counter or online, recorded against the invoice, with the receipt issued from the same record.
Accounts receivable
What is outstanding, from whom, for how long — as a working list the front desk can act on, not a report someone runs quarterly.
Day-end that reconciles itself
Daily billing, collection and prescription summaries generated from the day’s records, with cash, card and scheme totals separated.
Month and year views
Monthly sales and revenue analysis by doctor, service line and payer, so the practice can see where the money actually comes from.
Every report cuts the day at midnight Singapore time, so an invoice raised at 7:30 in the morning is never counted in the previous day, as it would be on a server clock set to UTC.
Questions
Billing questions
Can we keep our existing corporate rate cards?
Yes. Each corporate account gets its own price scheme, and existing rate cards are loaded during onboarding.
How do refunds and adjustments work?
They are recorded as adjustments against the original invoice with the approving user, rather than by deleting or reissuing — which is also what keeps downstream submissions consistent.
Do you handle GST?
Tax treatment is defined on the charge item, so taxable and non-taxable lines are separated on the invoice and in the reports.
Next step
See it against your own clinic day.
Thirty minutes, screen shared, using your workflow — your busiest hour, your payer mix, your claim types. We will tell you plainly if we are the wrong fit.
No slide deck. No obligation.